Zendo Privacy Policy

The Zendo website is operated by Zhuoqi Zhang, who is the data controller for your personal data.

We have created this Privacy Policy to explain how the Zendo website processes the information we collect and why we need to collect certain personal data from you. Therefore, please make sure to read this Privacy Policy before using the Zendo website.

We care deeply about your personal data and are committed to protecting your privacy and keeping your information secure.

Personal Information We Collect

When you visit the Zendo website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. In addition, as you browse the site, we collect information about the individual pages or products you view, the websites or search terms that referred you to our site, and information about how you interact with the website. We refer to this automatically collected information as “Device Information.”

Furthermore, when you fill out forms, register, or make a purchase through the website, you may voluntarily provide us with information, including but not limited to:

• Name

• Address

• Phone number

• Email address

• Payment information (such as your PayPal account or other payment methods)

In the future, if you choose to subscribe to our emails or newsletter, we may also request additional personal information from you.

Why We Process Your Data

We prioritize the security of customer data and therefore collect and process user data only to the minimal extent necessary to maintain the proper operation of the website.

The automatically collected information is used solely to identify potential misuse and to generate statistical data regarding the use of the website. These statistics are not further processed in a way that would identify individual users.

You can browse the website anonymously without telling us who you are or providing any information that could identify you personally. However, if you wish to use certain features of the website, such as submitting messages, placing orders, or subscribing to our newsletter, you may need to provide certain personal data. If you choose not to provide this information, you may not be able to use some features or receive our services.

If you are unsure which information is required, feel free to contact us at: hello@zendodream.com

Your Rights

If you are a resident of the European Union, you have the following rights related to your personal data:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision-making and profiling

If you wish to exercise any of these rights, please contact us using the details below.

Additionally, if you are an EU resident, we remind you that we process your information primarily to fulfill contracts we may have with you (for example, if you place an order through the website) or to pursue our legitimate business interests as described above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Sites

This website may contain links to other websites that we do not own or control. Please be aware that we are not responsible for the privacy practices of those other websites or third parties. We encourage you to review the privacy policies of every website you visit that may collect personal information.

Information Security

We store the information you provide on controlled, secure servers to protect it from unauthorized access, use, or disclosure. We implement reasonable administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, or disclosure of the personal data under our control. However, please remember that no data transmission over the Internet or wireless networks can be guaranteed to be 100% secure.

Legal Disclosure

We may disclose any information we collect, use, or receive if required to do so by law, or if we believe in good faith that such action is necessary to:

• Protect our rights

• Protect your safety or the safety of others

• Investigate fraud

• Respond to a government request

Contact

If you would like to know more about this policy, or if you wish to contact us regarding your personal information and related rights, you can reach us at:

Email: hello@zendodream.com

Zendo